Benefits and Improvements from the latest update

Improves the following:

In rare cases, the camera may stop functioning while writing RAW data onto an SD card that has already been used multiple times.

SonyA7RII Update
SonyA7RII Update

Notes:

  • This may also cause abnormalities in the files managing the images, preventing the images from displaying on the camera.
  • No image data in the memory card will be corrupted or deleted aside from the data that was being written at the time the interruption occurred.

Solves the problem caused by a specific third-party memory card, which would not be recognised by Sony cameras.

Improvement of the overall stability of the camera.

Sony has now released 2V10 for the A7III (Download) and A7RIII(Download).

In rare cases, your a7R III or a7 III model may stop functioning while writing RAW data onto an SD card that has already been used multiple times.

This may also cause abnormalities in the files managing the images, preventing the images from displaying on the camera

No image data in the memory card will be corrupted or deleted aside from data that was being written at the time the interruption occurred

If images no longer display on the camera, follow the steps below to use “Recover Image DB” feature:

Select MENU → (Setup) → [Recover Image DB] → desired memory card slot → [Enter]

Then, when taking a picture, back up the data on a PC or other device, and format the memory card on your camera.

With the a7R III, taking a picture while using the Auto Review function, may occasionally cause the camera to stop responding.

We will provide an update to the system software addressing to the above issues in mid-December. Until then, please take the following precautions:

While we are preparing to provide new system software, we will no longer offer updates to the current system software.

Before taking any pictures, format the memory cards in both slots on the camera, or use a new memory card.

Ensure the Auto Review function is off when taking pictures.

We would like to apologize for any inconvenience caused while using the affected products and thank you for your understanding.

Read more:

A7RIII and A7III System Software Firmware V 2.10
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